Policies
Special Instructions
If you are sick, please stay home. If you have had any contact with someone who is infected with COVID-19, please stay home and contact your stylist immediately to reschedule.
Appointment Cancellation Policy
We understand that life gets busy and things happen. But we ask that you please reschedule or cancel at least 48 hours before the beginning of your appointment or you may be charged a cancellation fee of 50% the price of your scheduled appointment. By making an appointment you agree to all no show and late policies: If the need to cancel arises, we require at least 48 hours notice. In the event that 48 hours notice is not given, a fee of 50% will be charged to your card or you will lose your deposit. No-shows will require 100% of the service missed.
Covid Policy
If the need to cancel arises due to Covid, a 30% cancellation fee will be charged and transferred as a deposit to the rescheduled appointment. Our time is valuable and we take it seriously in order to protect the businesses of our stylists.
Liability Policy
I confirm that the hairstylist will not be responsible or liable if the result of the service is not as expected as it should be. I am allowing the hairstylist to apply necessary chemicals as part of the service in my hair treatment. I understand that the result of this chemical may vary from one person to another. I can confirm what was discussed in consultation is what will be carried out today, and if I am unhappy for any reason I will consult the stylist to come to a middle ground, I understand that refunds are not applicable due to the product use and time put into the service. You agree to this when making your appointment.